Privacy Policy

1. Information We Collect

When you place an order on our storefront, we collect the following personal details required to process your transaction and complete fulfillment:

• Contact Details: Your name, email address, and phone number.
• Order Details: The products ordered, quantities, and transaction total.
• Fulfillment Details: Selected pickup date and time, or delivery street address, city, and zip code (if delivery is selected).

2. How We Use Your Information

We use your information strictly to process, execute, and deliver your orders, and to contact you regarding order confirmation, pickup or delivery logistics, or payment questions.

3. Data Storage & Security

We store order information in a secure database hosted on Supabase.

We do not sell, rent, or knowingly share your personal information with any third-party marketing companies, advertisers, or other organizations. We only share details with trusted service providers necessary to process payments and execute our service:

• Square Payments: Payment processing is handled entirely and securely by Square. We do not store or process your credit card numbers on our server or database.
• Legal Compliance: If required by law, we may disclose information to comply with valid legal processes.

4. Cookies and Tracking

Our website does not use tracking cookies, analytics cookies, or advertising pixels. We believe in keeping our web experience clean, fast, and privacy-focused.

5. Your Rights

You have the right to request a copy of the personal information we hold about you, or request that we update or delete it. Since we do not maintain persistent user accounts (orders are placed via checkout without requiring an account), please contact us directly if you need to review your order details.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at info@baklavaqueen.com.